Managing Maintenance in Diverse Communities in
the
Supported Housing Sector
Best practice in service delivery, customer service and dealing
with diverse communities: Free Half Day Seminar
We are teaming up with ERoSH, Synergy Housing
Group and Raglan to host an event to help housing
professionals share best practice to tackle the challenges and
diversity in supported housing. A unique opportunity for senior
sheltered housing and supported housing professionals, the free
half day seminar will provide guidance on best practice in
maintenance management within the supported housing sector.
There are many issues facing our sector
following the Comprehensive Spending Review, changes to regulator
requirements and pressures to reduce costs - the seminar is going
to provide a platform for us to share best practice and discuss
these issues currently affecting members.
Guest speakers include ERoSH chair Jo
McTavish, facilities management specialists Ian Williams’ director
Mike Turner and director of care and support services at Synergy
Joy Kingsbury.
Topics covered during the day will look at
advice and planning issues for housing providers post the
Comprehensive Spending Review and new discrimination legislation.
It will offer delegates the chance to see and share best practice
examples and evidence of how to deliver efficiency savings and
outcomes to meet the needs of regulators.
Seminar topics include:
·
Changing legislation and budget post CSR
·
Changing role and demand for sheltered and retirement housing
services
·
How competition is impacting on the market
·
ERoSH’s campaigning and lobbying activities
·
Future challenges in achieving best value
·
Achieving best value in procurement
·
How good maintenance can reduce cost and provide better
environments
·
Development of diversity and the impact of this on training
·
A post presentation debate chaired by Jo McTavish.
Date: Tuesday 1st February
2011
Time: 10:30 - 2pm. Coffee and
networking and then commencement at 11am.
Venue: Amberley Museum and
Heritage Centre, Near Arundel, West Sussex
Following the seminar, there will be free
access to the museum and heritage centre.
A buffet will be provided and we will be
pleased to cater for any dietary requirements.
Click here
to download the PDF invite with directions
After the event free
access to all exhibits on the 36 acre site
will be provided.
Call Natalie Devall 01752 762943