Making a complaint
Tell us what's wrong. This is often enough to get the problem
sorted out quickly and fairly. But if you have already done this,
or spoken to another member of staff, and still want to make a
formal complaint, please email or post the following information to
us.
Please email the information below to
DETAILS OF YOUR COMPLAINT
When you first told us about the problem
Who did you speak to?
if you can't remember the member of staff's name put their
office or phone number
What was the date? approximately?
Please give us a brief description of your
complaint
What would you like us to do in response to
your complaint?
YOUR
DETAILS
Your name
Address
House/Flat number
Road/Court
Town or City
Postcode
Daytime phone or mobile number
email address - If you would like us to contact you this
way
Alternatively, please download our Complaints Form
Data Protection
The information you supply will be sent to the relevant Customer
Service team nearest to youl. It will only be used to process your
request on this page. Any details you supply will be treated
confidentially and will only be used in direct relation to work
needed to carry out your request.