Making a complaint or giving feedback
Ian WiIliams is committed to serving the community in the most
efficient and courteous way possible. We constantly try to improve
our services and the way in which we deliver them. If there is any
way in which you feel that we could improve things then we would
like you to tell us.
There are many ways in which you can get in touch with Ian
Williams, whether you want to give feedback or get more
information.
Complaints are valuable because they provide a
chance to put things right if there has been an error, and to make
sure that the same mistake is not repeated in the future. We
are anxious to hear people's comments and committed to making
full use of complaints information to contribute to continuous
service improvement.