Working in a customer’s home provides unique challenges for which we must provide a safe solution that allows our customers to live and work with minimal disruption. Our employees operate within a strict Code of Conduct when working in homes and surrounding neighbourhoods. All our operatives are provided with and trained using our Operative Handbook, including health & safety and our customer service standards.
Each resident is issued with a resident handbook for the work to be carried out, along with a dedicated point of contact. Our team follow a strict Code of Conduct and are highly trained in customer care. They are especially skilled at working with residents who are vulnerable.
Our Commitment to You