Ian Williams Statement - Coronavirus (COVID-19)

We have put in place measures to help minimise the spread of Coronavirus (COVID-19) as well as maintain essential services to our customers Read more

Give Feedback

We welcome feedback of any kind – it helps us improve and develop our business.

When things go wrong we have clear communication processes in place to deal with them and we always work tirelessly with residents and customers to resolve any complaints raised.

Please use the form on this page to make a complaint, pay a compliment, make a suggestion or request an action. Scroll down to the bottom of the page for an explanation of these terms.



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You can also write to us, if you prefer, at the following address:

Ian Williams Head Office
Quarry Road
Chipping Sodbury
Bristol BS37 6JL